Both WIA and RPC are enabled as automatic, with the latter - RPC listed twice,
"dependencies" tab and found it only has one 'service' listed - the "Remote Procedure Call", once expanded under it is "DCOM Server Process Launcher" and "RPC Endpoint Mapper". Reading your reply to a similar issue above, I checked out the WIA Using HP's print and scan doctor, it had become stuck for while on the "Windows (WIA) Scan. For some inexplicable reason, today the computer no longer shows the scanner as a feature of this printer, used it Īnd it worked fine now I can neither scan from the computer nor from the printer/scanner itself. It had been working fine for the past year. I have an HP Officejet Pro 8600 all in one with a scanner. Sharief Khan Ex-Microsoft Forum Moderator If the issue persists or you have further questions on Windows, please do not hesitate to let us know. Method 2: Refer the suggestions provided by Diana D on Augand check if it helps. You should be able to start the service by hitting Start. Set the Start up Type as Manual and hit Apply. Go to Shell Hardware Detection and Double click. Make sure it’s on manual or if it is on Auto, just leave it. Exit that window and look for Remote Procedure Call (RPC).į. Double click on it and go to the tab called Dependencies.Į. Scroll down until you see Windows Image Acquisition (WIA).Ĭ. Click on Start, in Search box type “ services” without quotes.ī.
Method 1: Restart the Dependencies services.Ī. Let’s follow these methods and check if it helps. I will certainly help you out with this issue. Thank you for reaching out to the Microsoft Community!īased on the description, it appears that you are getting an error “WIA scan error” while trying to use HP printer scan.
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